FAQs

What email notifications does the platform send?

A comprehensive set of email notifications and reminders that the platform sends both coaches and coachees

Written by Chirag Shah
Updated over a week ago

Can't find email invite? Here's how to activate your account

Written by Chirag Shah
Updated over a week ago

Forgot password? Here's how to reset it

Learn about the simple and secure password reset process

Written by Chirag Shah
Updated over a week ago

How to hide / show the sample data?

Written by Chirag Shah
Updated over a week ago

Can the system be white-labelled?

Can I customise / add my own logo and change the colours?

Written by Chirag Shah
Updated over a week ago

Logo, Branding & Whitelabel options

Snapshots of the differences in the branding & whitelabel opportunities for coaches and coachees, on the platform and email

Written by Chirag Shah
Updated over a week ago

What currencies can I pay in?

Written by Chirag Shah
Updated over a week ago

What plans are available for individual coaches?

Starter, Essentials, Growth, and Leap plans for individual coaches

Written by Chirag Shah
Updated over a week ago

What plans are available for coaching businesses?

Understand the pay-per-active-coach plans for coaching businesses

Written by Chirag Shah
Updated over a week ago

Do you have a free plan?

Written by Chirag Shah
Updated over a week ago

Does the platform come with free support?

Written by Chirag Shah
Updated over a week ago

Do you charge for any help with setup & onboarding?

Written by Chirag Shah
Updated over a week ago

Do you charge to bring clients onboard Simply.Coach?

Written by Chirag Shah
Updated over a week ago

Are there any additional fees besides the subscription charge, when I'm using the account?

Written by Chirag Shah
Updated over a week ago

What modes of payment do you accept?

Written by Chirag Shah
Updated over a week ago

How do I change the currency I am paying in?

Written by Chirag Shah
Updated over a week ago

Do I have to pay any taxes?

Written by Chirag Shah
Updated over a week ago

Can I cancel at any time? Do you process refunds?

Written by Chirag Shah
Updated over a week ago

Can my client add & update their own goals?

Written by Chirag Shah
Updated over a week ago

Can I add individual goals for participants of a cohort?

Written by Chirag Shah
Updated over a week ago

Can I add shared / team goals for my cohort?

Written by Chirag Shah
Updated over a week ago

Is there a limit to the number of goals that my engagement can have?

Written by Chirag Shah
Updated over a week ago

Can my client also use Simply.Coach?

Written by Chirag Shah
Updated over a week ago

Can a client share resources with their coach?

Can client share/upload resources/assessments/worksheets?

Written by Chirag Shah
Updated over a week ago

What all does my client get access to through their workspace?

Written by Chirag Shah
Updated over a week ago

Will I have to pay extra to give access to my client?

Written by Chirag Shah
Updated over a week ago

Can my client see my private notes?

Written by Chirag Shah
Updated over a week ago

Can the coach see the client's private journal?

Written by Chirag Shah
Updated over a week ago

How do I delete an engagement?

Learn why an engagement cannot be deleted on the platform

Written by Devarshi Das
Updated over a week ago

Can I continue to support a client after all the sessions in an engagement are done?

Written by Chirag Shah
Updated over a week ago

I facilitate a group of people. Can I manage that using Simply.Coach?

Can I conduct team coaching with Simply.Coach?

Written by Chirag Shah
Updated over a week ago

What is the difference between a Team & Group cohort?

Written by Chirag Shah
Updated over a week ago

Can I add my existing client to a Cohort?

Written by Chirag Shah
Updated over a week ago

How do I give a participant of a cohort personalized assistance?

How do I focus on the individual within a cohort?

Written by Chirag Shah
Updated over a week ago

How many people can I add to a Cohort?

Written by Chirag Shah
Updated over a week ago

Do I have to pay for Showcase?

Written by Chirag Shah
Updated over a week ago

I have set up my Showcase, but I do not see anything when I click on Book a Session? How will my clients schedule a session?

Written by Chirag Shah
Updated over a week ago

I need help tracking my prospects that have booked Discovery calls with me. How do I do that?

Written by Chirag Shah
Updated over a week ago

How do I set up my availability from which clients can book their slot?

Written by Chirag Shah
Updated over a week ago

I already use Calendly - Why do I need Showcase?

Written by Chirag Shah
Updated over a week ago

I have my website - Why do I need Showcase?

Written by Chirag Shah
Updated over a week ago

Do I pay Simply.Coach a fee for every prospect that comes through my Showcase page?

Written by Chirag Shah
Updated over a week ago

How do I track contracted sessions across my clients?

Written by Devarshi Das
Updated over a week ago

How to log past sessions in Simply.Coach?

Easily log sessions that you have already completed with a particular client

Written by Chirag Shah
Updated over a week ago

Are digital tools visible to my coachee?

How can I make responses accessible to my client?

Written by Chirag Shah
Updated over a week ago

How can I be the owner, coach and master coach all at the same time?

Learn how you could be a super user on the platform by assigning a coaching license to the Owner role

Written by Devarshi Das
Updated over a week ago