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FAQs
All your questions on Simply.Coach answered simply
46 articles in this collection
Written by
Chirag Shah
and
Devarshi Das
What email notifications does the platform send?
A comprehensive set of email notifications and reminders that the platform sends both coaches and coachees
Written by
Chirag Shah
Updated over a week ago
Can't find email invite? Here's how to activate your account
Written by
Chirag Shah
Updated over a week ago
Forgot password? Here's how to reset it
Learn about the simple and secure password reset process
Written by
Chirag Shah
Updated over a week ago
How to hide / show the sample data?
Written by
Chirag Shah
Updated over a week ago
Can the system be white-labelled?
Can I customise / add my own logo and change the colours?
Written by
Chirag Shah
Updated over a week ago
Pricing & Plans
Logo, Branding & Whitelabel options
Snapshots of the differences in the branding & whitelabel opportunities for coaches and coachees, on the platform and email
Written by
Chirag Shah
Updated over a week ago
What currencies can I pay in?
Written by
Chirag Shah
Updated over a week ago
What plans are available for individual coaches?
Starter, Essentials, Growth, and Leap plans for individual coaches
Written by
Chirag Shah
Updated over a week ago
What plans are available for coaching businesses?
Understand the pay-per-active-coach plans for coaching businesses
Written by
Chirag Shah
Updated over a week ago
Do you have a free plan?
Written by
Chirag Shah
Updated over a week ago
Does the platform come with free support?
Written by
Chirag Shah
Updated over a week ago
Do you charge for any help with setup & onboarding?
Written by
Chirag Shah
Updated over a week ago
Do you charge to bring clients onboard Simply.Coach?
Written by
Chirag Shah
Updated over a week ago
Are there any additional fees besides the subscription charge, when I'm using the account?
Written by
Chirag Shah
Updated over a week ago
Payment & Currency
What modes of payment do you accept?
Written by
Chirag Shah
Updated over a week ago
How do I change the currency I am paying in?
Written by
Chirag Shah
Updated over a week ago
Do I have to pay any taxes?
Written by
Chirag Shah
Updated over a week ago
Can I cancel at any time? Do you process refunds?
Written by
Chirag Shah
Updated over a week ago
Goals
Can my client add & update their own goals?
Written by
Chirag Shah
Updated over a week ago
Can I add individual goals for participants of a cohort?
Written by
Chirag Shah
Updated over a week ago
Can I add shared / team goals for my cohort?
Written by
Chirag Shah
Updated over a week ago
Is there a limit to the number of goals that my engagement can have?
Written by
Chirag Shah
Updated over a week ago
Client Workspace
Can my client also use Simply.Coach?
Written by
Chirag Shah
Updated over a week ago
Can a client share resources with their coach?
Can client share/upload resources/assessments/worksheets?
Written by
Chirag Shah
Updated over a week ago
What all does my client get access to through their workspace?
Written by
Chirag Shah
Updated over a week ago
Will I have to pay extra to give access to my client?
Written by
Chirag Shah
Updated over a week ago
Can my client see my private notes?
Written by
Chirag Shah
Updated over a week ago
Can the coach see the client's private journal?
Written by
Chirag Shah
Updated over a week ago
Engagements
How do I delete an engagement?
Learn why an engagement cannot be deleted on the platform
Written by
Devarshi Das
Updated over a week ago
Can I continue to support a client after all the sessions in an engagement are done?
Written by
Chirag Shah
Updated over a week ago
Cohorts
I facilitate a group of people. Can I manage that using Simply.Coach?
Can I conduct team coaching with Simply.Coach?
Written by
Chirag Shah
Updated over a week ago
What is the difference between a Team & Group cohort?
Written by
Chirag Shah
Updated over a week ago
Can I add my existing client to a Cohort?
Written by
Chirag Shah
Updated over a week ago
How do I give a participant of a cohort personalized assistance?
How do I focus on the individual within a cohort?
Written by
Chirag Shah
Updated over a week ago
How many people can I add to a Cohort?
Written by
Chirag Shah
Updated over a week ago
Showcase & Offerings
Do I have to pay for Showcase?
Written by
Chirag Shah
Updated over a week ago
I have set up my Showcase, but I do not see anything when I click on Book a Session? How will my clients schedule a session?
Written by
Chirag Shah
Updated over a week ago
I need help tracking my prospects that have booked Discovery calls with me. How do I do that?
Written by
Chirag Shah
Updated over a week ago
How do I set up my availability from which clients can book their slot?
Written by
Chirag Shah
Updated over a week ago
I already use Calendly - Why do I need Showcase?
Written by
Chirag Shah
Updated over a week ago
I have my website - Why do I need Showcase?
Written by
Chirag Shah
Updated over a week ago
Do I pay Simply.Coach a fee for every prospect that comes through my Showcase page?
Written by
Chirag Shah
Updated over a week ago
Sessions
How do I track contracted sessions across my clients?
Written by
Devarshi Das
Updated over a week ago
How to log past sessions in Simply.Coach?
Easily log sessions that you have already completed with a particular client
Written by
Chirag Shah
Updated over a week ago
Digital Tools
Are digital tools visible to my coachee?
How can I make responses accessible to my client?
Written by
Chirag Shah
Updated over a week ago
Access on a Business Account
How can I be the owner, coach and master coach all at the same time?
Learn how you could be a super user on the platform by assigning a coaching license to the Owner role
Written by
Devarshi Das
Updated over a week ago